Frequently Asked Questions
What are your hours of operation?
Our office is available to schedule your request from 7:00 am to 6:00pm, Monday-Friday and 8:00 am to 4:00pm on Saturday. If you have after hour needs someone will be available to return your call.
Monday – Friday 4am to 10pm
Saturday 4am to 9pm
What is your service area?
What methods of payment do you accept?
Do you accept insurance or Medicaid/Medicare?
Is Loving Touch Transportation, LLC licensed and insured?
The Michigan Department of Transportation requires that all Wheelchair van companies have a DOT inspection of each vehicle annually, and sets minimum requirements for insurance. Loving Touch Transportation LLC has a current “Limousine Authority” from the State of Michigan, and meets all of the required guidelines for insurance and safety equipment.
How much notice do I need to give for transportation?
Can I ride along with the patient?
Do I need to provide my own wheelchair for my transport?
My house has stairs. Will you still be able to transport me?
Do I need to wait at the curb for you to pick me up?
I need oxygen for my transport. Can you provide oxygen for the trip?
Do I need to be in a wheelchair to use your service?
If I am in an extra large chair will you be able to transport me?
Door to Door service provided.
Clean, comfortable wheelchairs including extra wide.
One-way or Round trip pricing available.
Cash, Check and Credit Cards
Facility Contract Rates and Term Agreements Available